Tax included.
Last updated: November 10, 2026
Thank you for shopping with FERNWEH HEIMWEH. This policy explains how we ship your order, what it costs, and what to expect after you buy.
Order Processing
Except as otherwise stated on our website, orders will be processed as soon as possible.
You'll receive a confirmation email with tracking as soon as your order ships, if the shipping method supports it.
Shipping Methods & Delivery Times
Available shipping methods and estimated delivery times are shown at checkout. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside our control.
Shipping costs
Shipping charges are calculated at checkout based on your destination, order weight, and selected shipping method. Free standard shipping may be available on selected orders as displayed at checkout.
Canada customs, taxes and other applicable fees
Orders shipped to Canada may be subject to GST, HST, PST, QST, RST, customs duties, import taxes, and carrier brokerage or handling fees. If taxes and import charges are calculated at checkout, they will not be due at delivery. If these charges are not collected at checkout, they may be due before or at delivery and are the customer’s responsibility unless otherwise stated.
United Kingdom customs, taxes and other applicable fees
For orders shipped to the United Kingdom, taxes, duties, and import fees may apply. Where available, these charges will be calculated and collected at checkout. If taxes or duties are collected at checkout, they will be shown before you place your order. If these charges are not collected at checkout, they may be due before or at delivery and are the customer’s responsibility unless otherwise stated.
In some cases, additional import charges, customs duties, VAT, brokerage fees, or carrier handling fees may be due when your order arrives in the United Kingdom. These charges are determined by UK customs authorities and/or the carrier and are the customer’s responsibility unless we expressly state at checkout that duties and taxes are prepaid.
Customs processing may also affect delivery times. We recommend checking your local import rules before placing an order.
European Union customs, taxes and other applicable fees
Orders shipped to countries in the European Union may be subject to VAT, customs duties, import taxes, and carrier brokerage or handling fees. Where available, applicable taxes, duties, and import fees will be calculated and shown at checkout before you place your order. If these charges are not collected at checkout, they may be due before or at delivery and are the customer’s responsibility unless otherwise stated.
If checkout states that duties and taxes are prepaid, your order will be shipped with those charges prepaid and you should not be asked to pay additional import charges at delivery. If checkout does not state that duties and taxes are prepaid, you may be required to pay VAT, customs duties, import taxes, brokerage fees, or carrier handling fees before or at delivery.
Import charges are determined by EU customs authorities and/or the carrier and may vary based on the destination country, product classification, product value, country of origin, and shipping method. Customs processing may also affect delivery times.
Order Tracking
Once your order ships, we'll email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take time to update after you receive it.
Shipping destinations
We currently ship to Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and Switzerland.
International orders may be subject to customs duties, import taxes, fees, and customs delays. Any applicable charges collected at checkout will be shown before you complete your purchase.
Address accuracy
Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.
Lost, damaged, or delayed packages
If your order is lost, damaged, or delayed, contact us and we will help you work with the carrier.
Order Changes & Cancellations
Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it's in transit we're unable to modify it. Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible.
Questions?
Contact our team at thorsten.kruse@lifebrands.de or use the contact details in our contact information policy.
Description
Our PLAY TUMBLER was designed for fun and play under the boundless sky. The straw spout feels comfortable in the mouth and allows for easy sipping. You can also remove the straw inside for drinking. The tumbler features a wide opening, making it easy to fill with drinks and ice cubes and to clean. It is vacuum-insulated and keeps cold drinks at temperature for a long time. It comes with a handle, and there is a slight curve between the lid and the cup, so small hands can easily grip it. Whether in nearby parks, playgrounds, or on paths – you will find fun everywhere with the PLAY TUMBLER.
Specifications
φ69 x H161 x W95 mm / 300 ml | *Height (without lid) H143 mm
Approx. 200 g
Details
PLAY TUMBLER | [Body] Capacity: 300ml/10oz | Material: 18-8 stainless steel (powder coating)
[Lid, spout] Materials: Polypropylene, silicone | Upper temperature tolerance: 100℃/212℉
[Straw] Material: Polyethylene | Upper temperature tolerance: 70℃/158℉ | Keeps drinks cold for 6 hours (7℃/45℉). | For maximum insulation, cool the cup before use by placing it in cold water for 1-2 minutes. | BPA-free | Made in China
This is a cup for cold drinks. Do not use in the microwave. Do not use in the dishwasher. Do not place near open flames. Do not place in boiling water. Do not drop the product or subject it to strong impacts, as it may break or leak. Keep an eye on your children when they use this cup. Be careful with toddlers, as they may accidentally swallow the product or injure themselves. Do not put hot drinks in it, as this can cause burns. Do not fill it with dry ice or carbonated drinks, as they can expand and cause breakage. Please attach the silicone rings so that the right side faces up. Make sure not to fill it too full, as it may overflow when closing. Close the lid tightly so that nothing spills or leaks when carrying it. Please turn and flip the product to ensure that it does not leak after closing the lid. Do not drink while walking, as this can lead to injuries in the event of a fall. Make sure that the straw is inserted at the back. Do not tilt the product too much when drinking through a straw, as the drink will remain in the bottom corner. Keep the device upright to avoid accidental spills or leaks. Do not shake the cup or subject it to strong vibrations, as this can cause the drink to leak from the tip of the spout due to the changed internal pressure. Do not leave the product at high temperatures, e.g. in a car. Do not fill it with drinks that spoil easily, such as milk. Do not leave the product for a long time with drinks in it, as this can lead to spoilage or rust on the cup. Wash and dry it thoroughly immediately after use and store it away from other metals to prevent rust. Do not leave it soaking, as it may rust or break. Wash carefully. Do not use abrasive cleaning agents or steel wool. Do not remove the spout frequently, as the plastic part will otherwise wear out and come loose. Push the spout to the side when you need to remove it for cleaning. When putting it back on, insert the tabs at the base of the spout into the lid, one side at a time. Please do not detach the silicone part under the spout, as water may leak out. Do not use chlorine bleach, as it can cause rust. If you find rust spots inside the cup, add warm water and citric acid in a ratio of 10:1, wash it with a soft sponge after letting it sit for 2-3 hours, and rinse it thoroughly.
Herstellerinformationen
Choose options
Tax included.
Last updated: November 10, 2026
Thank you for shopping with FERNWEH HEIMWEH. This policy explains how we ship your order, what it costs, and what to expect after you buy.
Order Processing
Except as otherwise stated on our website, orders will be processed as soon as possible.
You'll receive a confirmation email with tracking as soon as your order ships, if the shipping method supports it.
Shipping Methods & Delivery Times
Available shipping methods and estimated delivery times are shown at checkout. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside our control.
Shipping costs
Shipping charges are calculated at checkout based on your destination, order weight, and selected shipping method. Free standard shipping may be available on selected orders as displayed at checkout.
Canada customs, taxes and other applicable fees
Orders shipped to Canada may be subject to GST, HST, PST, QST, RST, customs duties, import taxes, and carrier brokerage or handling fees. If taxes and import charges are calculated at checkout, they will not be due at delivery. If these charges are not collected at checkout, they may be due before or at delivery and are the customer’s responsibility unless otherwise stated.
United Kingdom customs, taxes and other applicable fees
For orders shipped to the United Kingdom, taxes, duties, and import fees may apply. Where available, these charges will be calculated and collected at checkout. If taxes or duties are collected at checkout, they will be shown before you place your order. If these charges are not collected at checkout, they may be due before or at delivery and are the customer’s responsibility unless otherwise stated.
In some cases, additional import charges, customs duties, VAT, brokerage fees, or carrier handling fees may be due when your order arrives in the United Kingdom. These charges are determined by UK customs authorities and/or the carrier and are the customer’s responsibility unless we expressly state at checkout that duties and taxes are prepaid.
Customs processing may also affect delivery times. We recommend checking your local import rules before placing an order.
European Union customs, taxes and other applicable fees
Orders shipped to countries in the European Union may be subject to VAT, customs duties, import taxes, and carrier brokerage or handling fees. Where available, applicable taxes, duties, and import fees will be calculated and shown at checkout before you place your order. If these charges are not collected at checkout, they may be due before or at delivery and are the customer’s responsibility unless otherwise stated.
If checkout states that duties and taxes are prepaid, your order will be shipped with those charges prepaid and you should not be asked to pay additional import charges at delivery. If checkout does not state that duties and taxes are prepaid, you may be required to pay VAT, customs duties, import taxes, brokerage fees, or carrier handling fees before or at delivery.
Import charges are determined by EU customs authorities and/or the carrier and may vary based on the destination country, product classification, product value, country of origin, and shipping method. Customs processing may also affect delivery times.
Order Tracking
Once your order ships, we'll email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take time to update after you receive it.
Shipping destinations
We currently ship to Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and Switzerland.
International orders may be subject to customs duties, import taxes, fees, and customs delays. Any applicable charges collected at checkout will be shown before you complete your purchase.
Address accuracy
Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.
Lost, damaged, or delayed packages
If your order is lost, damaged, or delayed, contact us and we will help you work with the carrier.
Order Changes & Cancellations
Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it's in transit we're unable to modify it. Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible.
Questions?
Contact our team at thorsten.kruse@lifebrands.de or use the contact details in our contact information policy.