Tax included.
Last updated: November 10, 2026
Thank you for shopping with FERNWEH HEIMWEH. This policy explains how we ship your order, what it costs, and what to expect after you buy.
Order Processing
Except as otherwise stated on our website, orders will be processed as soon as possible.
You'll receive a confirmation email with tracking as soon as your order ships, if the shipping method supports it.
Shipping Methods & Delivery Times
Available shipping methods and estimated delivery times are shown at checkout. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside our control.
Shipping costs
Shipping charges are calculated at checkout based on your destination, order weight, and selected shipping method. Free standard shipping may be available on selected orders as displayed at checkout.
Canada customs, taxes and other applicable fees
Orders shipped to Canada may be subject to GST, HST, PST, QST, RST, customs duties, import taxes, and carrier brokerage or handling fees. If taxes and import charges are calculated at checkout, they will not be due at delivery. If these charges are not collected at checkout, they may be due before or at delivery and are the customer’s responsibility unless otherwise stated.
United Kingdom customs, taxes and other applicable fees
For orders shipped to the United Kingdom, taxes, duties, and import fees may apply. Where available, these charges will be calculated and collected at checkout. If taxes or duties are collected at checkout, they will be shown before you place your order. If these charges are not collected at checkout, they may be due before or at delivery and are the customer’s responsibility unless otherwise stated.
In some cases, additional import charges, customs duties, VAT, brokerage fees, or carrier handling fees may be due when your order arrives in the United Kingdom. These charges are determined by UK customs authorities and/or the carrier and are the customer’s responsibility unless we expressly state at checkout that duties and taxes are prepaid.
Customs processing may also affect delivery times. We recommend checking your local import rules before placing an order.
European Union customs, taxes and other applicable fees
Orders shipped to countries in the European Union may be subject to VAT, customs duties, import taxes, and carrier brokerage or handling fees. Where available, applicable taxes, duties, and import fees will be calculated and shown at checkout before you place your order. If these charges are not collected at checkout, they may be due before or at delivery and are the customer’s responsibility unless otherwise stated.
If checkout states that duties and taxes are prepaid, your order will be shipped with those charges prepaid and you should not be asked to pay additional import charges at delivery. If checkout does not state that duties and taxes are prepaid, you may be required to pay VAT, customs duties, import taxes, brokerage fees, or carrier handling fees before or at delivery.
Import charges are determined by EU customs authorities and/or the carrier and may vary based on the destination country, product classification, product value, country of origin, and shipping method. Customs processing may also affect delivery times.
Order Tracking
Once your order ships, we'll email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take time to update after you receive it.
Shipping destinations
We currently ship to Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and Switzerland.
International orders may be subject to customs duties, import taxes, fees, and customs delays. Any applicable charges collected at checkout will be shown before you complete your purchase.
Address accuracy
Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.
Lost, damaged, or delayed packages
If your order is lost, damaged, or delayed, contact us and we will help you work with the carrier.
Order Changes & Cancellations
Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it's in transit we're unable to modify it. Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible.
Questions?
Contact our team at thorsten.kruse@lifebrands.de or use the contact details in our contact information policy.
Description
The TRAVEL TUMBLER was designed for people who lead a mindful and flexible lifestyle - for those who appreciate the subtle taste of coffee and tea from a single source or want to drink mineral water at the right temperature for their body.
The vacuum-insulated cup retains heat and cold very well and preserves the aroma and taste of drinks for a long period of time. The lid feels pleasant in the mouth, as there are no screws, and is designed so that ice cubes and hot drinks do not spill out quickly, so that you can comfortably drink until the last drop.
Specifications
⌀70 x H170 mm / 350 ml
*Height (without lid) H145 mm
Approx. 245 g
Details
Capacity: 350ml/12oz | Materials: 18-8 stainless steel, polypropylene, silicone | BPA-free | Made in China
Keeps drinks hot for 6 hours (65°C/149°F). Keeps drinks cold for 6 hours (8°C/46°F). For maximum insulation, preheat or pre-cool the cup before use by filling it with some hot/cold water for 1-2 minutes.
This is a cup for drinks. Do not use in the microwave, oven, or dishwasher. Do not place near open flames. Do not put in boiling water. Keep out of reach of children. Do not drop the product or expose it to strong impacts, as it may break or leak. Do not fill with dry ice or carbonated drinks, as they can expand and cause breakage. Make sure not to fill too much drink, as it can overflow when closing. Close the lid and cap tightly to prevent leakage when carrying.
Install the silicone rings correctly. Make sure that the lid lies horizontally when closing. To close the lid securely, turn it counterclockwise until you feel a click, and then turn it clockwise. Please turn and flip the product to check that it does not leak after closing the lid. Keep the product upright to avoid accidental spills or leaks. Make sure that the cap is tightly closed when opening the lid.
Be careful when drinking a hot drink. Even if the surface of the cup is cool, the drink may still be hot. Do not leave the product at high temperatures, e.g. in a car. Do not leave the product for a long time with drinks inside, as they may spoil or cause rust on the cup. Wash and dry the cup thoroughly immediately after use and do not store it near other metals to avoid rust. Do not leave it soaking, as it may rust or break.
Wash carefully. Do not use abrasive cleaning agents or steel wool. Do not use chlorine bleach, as it can cause rust. For rust stains inside the cup, add warm water and citric acid in a 10:1 ratio, wash with a soft sponge, leave for 2-3 hours and rinse thoroughly.
Herstellerinformationen
Choose options
Tax included.
Last updated: November 10, 2026
Thank you for shopping with FERNWEH HEIMWEH. This policy explains how we ship your order, what it costs, and what to expect after you buy.
Order Processing
Except as otherwise stated on our website, orders will be processed as soon as possible.
You'll receive a confirmation email with tracking as soon as your order ships, if the shipping method supports it.
Shipping Methods & Delivery Times
Available shipping methods and estimated delivery times are shown at checkout. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside our control.
Shipping costs
Shipping charges are calculated at checkout based on your destination, order weight, and selected shipping method. Free standard shipping may be available on selected orders as displayed at checkout.
Canada customs, taxes and other applicable fees
Orders shipped to Canada may be subject to GST, HST, PST, QST, RST, customs duties, import taxes, and carrier brokerage or handling fees. If taxes and import charges are calculated at checkout, they will not be due at delivery. If these charges are not collected at checkout, they may be due before or at delivery and are the customer’s responsibility unless otherwise stated.
United Kingdom customs, taxes and other applicable fees
For orders shipped to the United Kingdom, taxes, duties, and import fees may apply. Where available, these charges will be calculated and collected at checkout. If taxes or duties are collected at checkout, they will be shown before you place your order. If these charges are not collected at checkout, they may be due before or at delivery and are the customer’s responsibility unless otherwise stated.
In some cases, additional import charges, customs duties, VAT, brokerage fees, or carrier handling fees may be due when your order arrives in the United Kingdom. These charges are determined by UK customs authorities and/or the carrier and are the customer’s responsibility unless we expressly state at checkout that duties and taxes are prepaid.
Customs processing may also affect delivery times. We recommend checking your local import rules before placing an order.
European Union customs, taxes and other applicable fees
Orders shipped to countries in the European Union may be subject to VAT, customs duties, import taxes, and carrier brokerage or handling fees. Where available, applicable taxes, duties, and import fees will be calculated and shown at checkout before you place your order. If these charges are not collected at checkout, they may be due before or at delivery and are the customer’s responsibility unless otherwise stated.
If checkout states that duties and taxes are prepaid, your order will be shipped with those charges prepaid and you should not be asked to pay additional import charges at delivery. If checkout does not state that duties and taxes are prepaid, you may be required to pay VAT, customs duties, import taxes, brokerage fees, or carrier handling fees before or at delivery.
Import charges are determined by EU customs authorities and/or the carrier and may vary based on the destination country, product classification, product value, country of origin, and shipping method. Customs processing may also affect delivery times.
Order Tracking
Once your order ships, we'll email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take time to update after you receive it.
Shipping destinations
We currently ship to Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and Switzerland.
International orders may be subject to customs duties, import taxes, fees, and customs delays. Any applicable charges collected at checkout will be shown before you complete your purchase.
Address accuracy
Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.
Lost, damaged, or delayed packages
If your order is lost, damaged, or delayed, contact us and we will help you work with the carrier.
Order Changes & Cancellations
Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it's in transit we're unable to modify it. Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible.
Questions?
Contact our team at thorsten.kruse@lifebrands.de or use the contact details in our contact information policy.