Payment Policy

Prices | Payment

(1) Prices are quoted in euros, unless another currency is expressly agreed upon.

(2) The prices apply to the agreed scope of services and delivery. Unless otherwise agreed, prices are net ex warehouse. Other delivery terms, additional services, or special services will be billed separately.

(3) Unless otherwise agreed, the prices listed in our price lists in effect at the time the contract is concluded, plus applicable sales tax, shall apply ex warehouse. If the agreed prices are based on our price lists and delivery is scheduled to take place more than four months after the contract is concluded, our list prices in effect at the time of delivery shall apply.

(4) The return and disposal of packaging and empty containers are not included in the prices and will be billed separately.

(5) Invoice amounts are due and payable without any deductions within fourteen (14) days of receipt of the invoice, unless otherwise agreed in writing. The date of payment shall be determined by the date on which we receive the payment without reservation. If the customer fails to pay by the due date, the customer shall be in default upon expiration of the aforementioned period without the need for a separate reminder. In the event of default, we are entitled to charge default interest at a rate of 9% per annum above the applicable base rate. The right to claim higher interest and further damages in the event of default remains unaffected.

(6) Our employees, particularly those in the field, are not authorized to accept payments.

(7) The customer is entitled to set-off or retention rights only to the extent that the customer’s claim has been legally established or is undisputed.

(8) We are entitled to make outstanding deliveries or provide outstanding services only upon advance payment or the provision of security if, after the conclusion of the contract, we become aware of circumstances that are likely to significantly impair the customer’s creditworthiness and that jeopardize the customer’s ability to pay our outstanding claims arising from the respective contractual relationship.

(9) The assignment of the Customer’s claims arising from the business relationship with us is prohibited without our written consent; § 354a of the German Commercial Code (HGB) remains unaffected.

(10) If, after the conclusion of a contract, it becomes apparent (e.g., through a petition for the commencement of insolvency proceedings) that our claim to the purchase price is at risk due to the customer’s inability to pay, we are entitled, in accordance with statutory provisions, to refuse performance and—if necessary, after setting a deadline—to withdraw from the contract (Section 321 of the German Civil Code (BGB)). In the case of contracts for the manufacture of non-fungible goods (custom-made items), we may declare our withdrawal immediately; the statutory provisions regarding the dispensability of setting a deadline remain unaffected.